April 7, 2014
On June 4th, 2011 Athletico Physical Therapist Zach Gregory passed away during the Chicago Marathon. Each year, Athletico Physical Therapy remembers the positive impact he had on his patients at the Skokie clinic, his co-workers and all those who were lucky enough to share this life by awarding the Zach Gregory Patient Satisfaction award.
It is presented annually to the Athletico clinic and individual clinician who achieve the highest patient satisfaction score across the company. The scores are generated from measurable patient satisfaction data that Athletico collects from patients using a third-party outcomes system called FOTO. The 2014 recipients of the Zach Gregory Patient Satisfaction Award are Joe Monaco, PT, DPT and Athletico Des Plaines. Both Joe, and the Des Plaines clinic exemplify the true spirit of this award.
Grant Koster, PT, ATC, and Regional Manager at Athletico who hired Zach Gregory, presents this annual award. “Giving this award to both an individual clinician, and clinic each year is one of the most rewarding things I get to do. It allows myself and Athletico to honor Zach’s memory and reward the people who are most committed to patient satisfaction at Athletico, just as Zach was,” states Koster. The award serves as a reminder to all Athletico staff about the importance of connecting with patients and differentiating the level of customer service and experience offered at Athletico Physical Therapy. A perpetual plaque is housed at Athletico’s corporate office to signify a place of remembrance, celebration and a commitment to patient care that will be seen for years to come.
Athletico Physical Therapy provides orthopedic rehabilitation services to communities and organizations throughout Illinois, Wisconsin, and Indiana. To demonstrate our commitment to both our patients and referring physicians, we measure functional patient outcomes and patient satisfaction with national data comparison using a third-party outcomes system.
Our services include physical and occupational/hand therapy, work rehabilitation, performing arts rehabilitation, women’s health therapy, pediatric physical therapy, vestibular rehabilitation, and athletic training. Expanded services include performance enhancement, fitness center memberships, golf fitness, endurance, nutrition, and massage therapy.
Athletico accepts all major insurance carriers and participates with many local provider networks. As a courtesy to our patients, we verify insurance and communicate a quote of therapy benefits from your insurance carrier. Please contact our Billing Center at 630-575-6250 if you have any questions.
Athletico Toll-Free Injury Hotline 877-ATHLETICO (1-877-284-5384)