Working with our knowledge is crucial. However, when we go beyond that knowledge, like overriding our car’s headlights, trouble can arise.
Daphne Scott examines how being polite can hide our hyper-focus on the patient’s medical issues, at the expense of their feelings and other aspects of their lives that impact their health.
How do you practice empathy in your work?
Twitter – @DaphneScott
Twitter – @EIMTeam
Abstract – Courteous but Not Curious, Agledahl et al (Clinical Ethics 2013)