Products

Choose a category under "Browse" to the left to see products in that category.
If you have any questions about any of the products, please feel free to email us at info@eimpt.com.

Users' Guide To The Musculoskeletal Examination FAQ

Return Merchandise:
PRIOR to sending back merchandise, please call our customer service staff for complete instructions and a return authorization number.  Returned items will not be accepted without authorization.  Credit will be issued for merchandise amount only.  Return shipping costs are your responsibility unless an item is defective or was shipped in error.  Not all items are returnable and some manufacturers may charge restocking fees.

Lost or Damaged Orders:
Please inspect your shipment PRIOR to signing the carriers' delivery receipt.  Check that you received the correct number of boxes, look for external damage and immediately open all cartons, checking for concealed damage.  If any problems are discovered after delivery, call the carrier first then call EIM.  Claims must be filed with the carrier no more than 7 days after delivery.  Keep all packing materials until carrier completes inspection.

100% Guarantee:
If you are not satisfied with a product for any reason, we'll make it right!  Just call our customer service department within 30 days of purchase date for a refund or exchange.  We'll gladly issue a return authorization number and arrange for a credit or refund of the purchase price, subject to the terms stated in our Return Merchandise policy.

All EIM products are backed by this 100% guarantee.  Our policy of partnership and personal service guarantees quality at competitive prices, with competent technical assistance and prompt, accurate shipping.