3 Tips to Reduce No-Shows

Did you have several patients not show up for their appointments this week?
Join the club.

Patient no-shows can be one of the most frustrating aspects of a therapist’s job, with good reason.

We put all time and effort into the initial evaluation, entering information into the EMR, calculating functional limitations, outlining the plan of care, designing a…

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The DPT Dilemma: Is This Really the Answer to the PT Branding Problem?

Everywhere I look, there’s a constant stream of dialogue. You can hardly check your email or log in to your social media accounts without being confronted by a passionate narrative or heated debate. It’s a byproduct of the “age of information,” and for some, this environment is invigorating—eliciting action and fervor. For others, it’s completely overwhelming…

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Millennial Maladies: Will the Pain Epidemic Get Worse Before It Gets Better?


Around the holidays, an 18-minute viral video made its way to my inbox via my friend and respected colleague, Dr. Louie Puentedura. It was an interview with New York Times best-selling author, motivational speaker and business consultant Simon Sinek, discussing Millennials in the work place. Louie posted it with the remark that it may help us better…

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I Still Believe Physical Therapy is the Worst Kept Secret in Healthcare

I still believe physical therapy is the WORST kept secret in healthcare. Last year I wrote a blog titled “Physical Therapy – The WORST Kept Secret in Healthcare” which allowed for some great discussion by the readers on the topic of physical therapy and where we fit into the healthcare system.   This blog post followed an open discussion called the “Chelan…

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Insurance Oversight On Roids

Fourteen years ago I made the executive decision to specialize in geriatrics. This decision wasn’t made lightly. I considered not only the patient population, but also the business side of things. For example, that population would have huge growth requiring access to care. These individuals also deserved to have access to care to professionals who specialized and understood their…

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